PinnedJonathan Word·Aug 13, 2025A 1kb TSX framework to demonstrate how TSX works — Velotype tsx-microVelotype is a TSX framework with a different perspective — no vDOM or reconciliation engine, just pure HTMLElements.
Jonathan Word·Apr 4, 2025Effective 1–1s between Manager and EmployeesRunning effective 1–1 meetings as a manager is no easy or simple task, here is a guide for how to approach this challenge.
Jonathan Word·Feb 1, 2024The importance of SEV-1 call leadersIncidents come in different shapes and sizes. The most severe incidents require special handling that is unlike their less-critical…A response icon1A response icon1
Jonathan Word·Jan 4, 2024How to conduct a postmortem review meetingAfter an incident is resolved and the postmortem document written, it is time to conduct a review meeting. This is the last step in an…
Jonathan Word·Nov 9, 2023How to write an Incident Postmortem (with example and template)When an Incident gets fixed and its tracking ticket is closed, that is only the halfway point in the Incident Management process…
Jonathan Word·Oct 19, 2023A guide to running Incident CommandA crucial piece of quickly resolving Incidents is having a good Incident Commander that is controlling the flow of the resolution…A response icon1A response icon1
Jonathan Word·Oct 18, 2023Incident severity levels for online platformsDefining clear Incident Severity levels is a key component to an efficient Incident Management process that helps Engineering teams quickly…
